Personal information we collect and hold We collect and hold personal information about you when you enter onto our website, volunteer or donate to our campaign. The information we collect and/or hold about you can include: * name, contact details such as postal address, telephone numbers and email address; * financial institution account details like your credit card or bank account number where used to make a donation; How we collect and hold personal information The information we
Personal information we collect and hold
We collect and hold personal information about you when you enter onto our website, volunteer or donate to our campaign. The information we collect and/or hold about you can include:
- name, contact details such as postal address, telephone numbers and email address;
- financial institution account details like your credit card or bank account number where used to make a donation;
How we collect and hold personal information
The information we collect and/or hold about you is aimed at furthering our campaign policies and initiative.
We may collect information when you contact us in person, on the phone, over the internet, via our website, by email,
We hold personal information in hard copy or electronic format, in storage facilities that we operate ourselves or that are operated by trusted third parties.
We use a combination of technical solutions, security controls and internal processes to help us protect your personal information and our network from unauthorised access and disclosure.
We aim to keep your personal information for as long as we need it – for example for business or legal reasons. When we no longer need it, we take reasonable steps to destroy or de-identify your personal information.
The purposes for which we collect, hold, use and disclose personal information
We collect, hold and use personal information for the purposes of:
- running volunteer campaign events for pre-election campaign and election day events and news;
- collecting and recording donations made to the campaign;
- Direct marketing to you through advertisements containing news and event material related to the campaign
We do not collect or hold sensitive information. Sensitive information is personal information about an individual’s ethnic origin, political opinions, religious beliefs, union membership, sexual orientation or criminal record. It also includes information regarding an individual’s health, genetic or biometric information.
If you would like to opt out of our direct marketing communications you may notify us to that effect.
Our website and third Party vendors
How may you access your personal information and seek correction of it
If you would like access to your personal information, it can be obtained by making written request to the Campaign Manager, Susan Camilleri. Our telephone number, postal address and email details are available on our website: https://byronshireactiongroup.org/contact
There is no fee for making this request.
If you believe your personal information is not accurate, up-to-date or complete, please let us know. Again, you can address your request for a correction to our Campaign Manager. We may need to check with others before making any changes but we will let you know how long this will take. If we don’t think the information needs correction, we will give a statement setting out our reasons for this view.
Complaints about how we handle your personal information
If you have a concern about our handling of your personal information, please contact the Campaign Manager, Susan Camilleri. You can use the contact details provided above.
To help us fix the issue(s) please provide us the details together with any supporting evidence. We will acknowledge the receipt of your complaint within 10 working days. Our aim will be to investigate it and determine the steps we will take to resolve the matter, within 30 working days. This may not be possible in all circumstances depending on the nature and extent of your complaint. We will let you know if we need more information and/or time to resolve it.
If you are not satisfied with how we managed your complaint, you can contact the Office of the Australian Information Commissioner via www.oaic.gov.au.